KYC & AML

What is KYC?

KYC stands for “Know Your Customer.” It is a standard identity verification process used by licensed platforms worldwide. The Mostbet App requires all users to verify their identity before processing withdrawals. This protects both the player and the platform from fraud, identity theft, and unauthorized access to accounts.

What is AML?

AML stands for “Anti-Money Laundering.” Bizbon N.V. follows international AML standards to prevent the platform from being used for money laundering, terrorist financing, or any other illegal financial activity. All transactions within the Mostbet App are monitored for suspicious patterns.

When is Verification Required?

You may be asked to verify your identity in the following cases:

• Before your first withdrawal request
• When your total deposits reach a certain threshold
• If our risk team detects unusual activity on your account
• When you request changes to your personal or payment details
• At any point as part of a routine compliance check

Documents We Accept

To complete the verification process, you will need to submit:

• A valid government-issued photo ID — passport, national ID card, or driver’s license
• Proof of address — utility bill, bank statement, or official letter dated within the last 3 months
• Proof of payment method — screenshot or photo of the card, wallet, or banking App used for deposits

All documents must be clearly readable, with no cropped edges or blurred areas. Files can be uploaded directly through the Mostbet App from your phone camera or gallery.

Processing Time

In most cases, verification is completed within 24 to 72 hours. During peak periods it may take slightly longer. You will receive a notification inside the App once your documents have been reviewed. If additional information is needed, our team will contact you through email or live chat.

What Happens if Verification Fails?

If your documents do not pass the review, our team will explain the reason and give you a chance to resubmit. Common reasons for rejection include:

• Blurry or low-resolution images
• Expired documents
• Name on the ID does not match the account name
• Address document is older than 3 months

Our AML Measures

Bizbon N.V. applies the following measures to comply with AML regulations:

• Automated transaction monitoring for unusual deposit and withdrawal patterns
• Manual review of flagged accounts by our compliance team
• Cooperation with law enforcement and regulatory bodies when required
• Right to suspend or close accounts involved in suspicious activity
• Mandatory record-keeping of all user data and transaction history for a minimum of 5 years

Your Responsibility

By using the Mostbet App, you agree that:

• All information and documents you provide are genuine and belong to you
• You are the sole owner of the funds deposited into your account
• You will not use the platform to process, transfer, or conceal illegally obtained funds
• You will cooperate with any verification request in a timely manner