Cookie and Privacy Policy

Introduction

Bizbon N.V. respects your privacy and is committed to protecting the personal data of every user. This policy explains what information we collect when you use the Mostbet APP, how we use it, and what rights you have over your data.

What Data We Collect

When you use the Mostbet APP, we may collect the following types of information:

• Personal details — name, date of birth, email address, phone number, and residential address provided during registration
• Verification documents — copies of ID, proof of address, and payment method submitted during the KYC process
• Financial data — deposit and withdrawal history, payment methods used, and transaction amounts
• Device information — device model, operating system, screen resolution, and app version
• Usage data — pages visited, features used, session duration, and betting activity
• Location data — country and region based on your IP address

How We Use Your Data

We process your personal data for the following purposes:

• To create and manage your account
• To verify your identity in accordance with KYC and AML requirements
• To process deposits, withdrawals, and other financial transactions
• To send you important account notifications and security alerts
• To detect and prevent fraud, money laundering, and unauthorized access
• To improve the performance and functionality of the Mostbet APP
• To provide customer support and respond to your requests
• To comply with legal obligations under our Curaçao gaming license

Cookies

The Mostbet APP and website use cookies — small text files stored on your device. Cookies help us recognize returning users, save your preferences, and analyze how the platform is used. We use the following types of cookies:

• Strictly necessary — required for the platform to function properly (login sessions, security tokens)
• Functional — save your language, currency, and display preferences
• Analytical — help us understand how users interact with the app and where we can improve
• Marketing — used to show relevant promotions based on your activity

You can manage or disable cookies through your device or browser settings at any time. Disabling strictly necessary cookies may affect the performance of the Mostbet APP.

Data Sharing

We do not sell your personal data to third parties. Your information may be shared only in the following cases:

• With payment processors (Venson LTD) to complete financial transactions
• With verification providers to carry out identity and document checks
• With regulatory authorities or law enforcement when required by law
• With technical service providers who help us maintain and improve the platform

All third parties that receive your data are bound by confidentiality agreements and are required to handle it in compliance with applicable data protection standards.

Data Storage and Retention

Your personal data is stored on secure servers protected by encryption and access controls. We retain your information for as long as your account is active and for a minimum of 5 years after account closure, as required by our license and AML regulations. After the retention period expires, your data is permanently deleted.

Your Rights

As a user of the Mostbet APP, you have the right to:

• Request access to the personal data we hold about you
• Ask for corrections to any inaccurate or outdated information
• Request deletion of your data, subject to legal and regulatory retention requirements
• Withdraw your consent to marketing communications at any time
• File a complaint with a relevant data protection authority if you believe your rights have been violated

Children’s Privacy

The Mostbet APP is not intended for anyone under the age of 18. We do not knowingly collect personal data from minors. If we discover that an underage individual has created an account, it will be suspended immediately and all associated data will be deleted.

Changes to This Policy

Bizbon N.V. may update this policy from time to time to reflect changes in regulations, platform features, or company practices. Any updates will be published on this page with the date of the latest revision. We encourage users to review this policy periodically.